FIRMWARE UNRESPONSIVE

Controllers Smoothie
1

Hello, I’ve been having this problem with my software “FIRMWARE UNRESPONSIVE”. It will work good for a couple of prints and then all of the sudden in the middle of a print it will stop and give me this message. It would not move or do anything else until I reset it and lose my print, time and material :frowning: I’m using Simplify3D. Does anybody have an idea why this is happening or what am I missing or doing wrong?

Imported from wikidot

2

I’m having the same exact problem onli thing is I cant get any good print. I’m also using simplify3D. I get the same message printing from sd card or usb. Has anyone else had this problem or can point me to the right direction as to how to fix it?

3

Hi there just joined this forum because I saw this post
I have this same problem since purchasing symp 3d
i have a rumba board running a dedicated laptop .
tried everything contacted sym3d ,they suggested things like better usb cable,print off sd card
but i can print with slicer/pronterface no problems
i found that when i printed makerbots trex skull the jaw printed perfect,then the skull it also printed spot on
but when i printed the base on the first layer i would get firmware not responsive
it seems that long travel slow moves cause this
so i went into tools/firmware config/communication
changed serial cache size to 128 bytes
and communication time out to 30 secs
printing now as i type this ,and no problem

so i hope this helps

4

Hey amcron, is that change still working for you?
I’ve had another failure today, so I went ahead and changed it too. It is almost done printing and looks like it liked it.
Thanks for sharing.

5

Hi.

Yesterday I just finished upgrading to my new smoothie board. I am also running Simplify3d.

After printing a couple of small prints I tried one that would take 3-4 hours. I tried printing the same print three time and each time, at different points the firmware became unresponsive.

I will try the solution mentioned above and respond back on how that works.

I was also thinking that one could initiate the print using smoothieware console commands (print) and that would potentially eliminate simplify3d from the process.

Phil

6

Ok. Made the modifications to the comm Amcron suggested.

Printed the same print which failed 3 times on Sunday and it failed again today. Random position.

Did it work for any of the others that were having this issue??

Phil

7

From the simp3d comm window, I tried ‘play fileName’ (without the verbose option).

again the firmware froze about 90 mins in.

Next I will try to PuTTY in and do a ‘play’. That will definitely eliminate simp3d.

Phil

8

Tried with PuTTY.

play’d the same file on the sd card and it ran to over 56% as shown by the ‘progress’ command.

Then it failed :frowning:

This pretty much narrows it down to the smoothie board or software, I think.

Thoughts anyone??

Thanks
Phil

9

Can you try slicing the file with Slic3r and telling us if it still has problems ?

Thanks.

10

Hi Arthur,

thank you for responding.

Yes, I will slice with slic3r and copy it over. Then I will run it with PuTTY.

I will prob not be able to get to it tonight, may not be until Thursday night.

Thanks
Phil