Hello. New to the group.

Hello. New to the group. A newbie when it comes to CNC, but have played with (serious) machine tools and computers for years. I ended up buying Jamie Wilson’s R7. It has worked fine, but has some intermittent issues that I could use a little help with.

First thing I did was make sure the dust collection system was grounded, and that there is a good ground on the controller/system. Have done some long cuts and had good luck with them, but today the unit is not responding to commands without a reset. Cut two clamps out and then tried to Move Gantry (bCNC to an M1Gradus Pro-grbl1.1) and nothing happens. Changed serial cables earlier today after it did this and it worked until now. Trying to determine whether theproblem is the Raspberry Pi or the Gradus. Any thoughts on isolating this to one or the other?

Any help narrowing this down is appreciated.

Have a little more info. Could be a time out. Cut several clamps without issue, then walked away. Checking the syslog found:

May 20 17:18:41 r7cnc kernel: [ 2.312365] hid-generic 0003:046D:C534.0002: input,hiddev96,hidraw1: USB HID v1.11 Mouse [Logitech USB Receiver] on usb-3f980000.usb-1.2/input1
May 20 17:18:41 r7cnc kernel: [ 3.592444] usbcore: registered new interface driver brcmfmac
May 20 17:20:01 r7cnc kernel: [ 78.441561] usb 1-1.3: new full-speed USB device number 5 using dwc_otg
May 20 17:20:01 r7cnc kernel: [ 78.599066] usb 1-1.3: New USB device found, idVendor=0403, idProduct=6015
May 20 17:20:01 r7cnc kernel: [ 78.599082] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
May 20 17:20:01 r7cnc kernel: [ 78.599091] usb 1-1.3: Product: FT231X USB UART
May 20 17:20:01 r7cnc kernel: [ 78.599099] usb 1-1.3: Manufacturer: FTDI
May 20 17:20:01 r7cnc kernel: [ 78.599107] usb 1-1.3: SerialNumber: DA01NQBN
May 20 17:20:02 r7cnc mtp-probe: checking bus 1, device 5: “/sys/devices/platform/soc/3f980000.usb/usb1/1-1/1-1.3”
May 20 17:20:02 r7cnc kernel: [ 78.657305] usbcore: registered new interface driver usbserial
May 20 17:20:02 r7cnc kernel: [ 78.657382] usbcore: registered new interface driver usbserial_generic
May 20 17:20:02 r7cnc kernel: [ 78.657446] usbserial: USB Serial support registered for generic
May 20 17:20:02 r7cnc kernel: [ 78.670160] usbcore: registered new interface driver ftdi_sio
May 20 17:20:02 r7cnc kernel: [ 78.670240] usbserial: USB Serial support registered for FTDI USB Serial Device
May 20 17:20:02 r7cnc kernel: [ 78.670819] usb 1-1.3: Detected FT-X
May 20 17:20:02 r7cnc kernel: [ 78.674369] usb 1-1.3: FTDI USB Serial Device converter now attached to ttyUSB0
May 20 17:52:01 r7cnc kernel: [ 1998.152056] ftdi_sio ttyUSB0: usb_serial_generic_read_bulk_callback - urb stopped: -32
May 20 17:52:01 r7cnc kernel: [ 1998.152169] ftdi_sio ttyUSB0: usb_serial_generic_read_bulk_callback - urb stopped: -32
May 20 17:52:01 r7cnc kernel: [ 1998.314818] ftdi_sio ttyUSB0: usb_serial_generic_write_bulk_callback - urb stopped: -32

Had done a previous lookup on the error usb_serial_generic_write_bulk_callback - urb stopped: -32
and found this thread.

tried the “dwc_otg.speed=1” and found it did not help.

Looks like it is a heat issue. The fan placement in the control box could be better. Working on a new mount after testing a new location. In the original location, fault LEDs came up after just a minute or so. In the new location (handheld), no issues after several minutes.

@Steve_Epstein it could be heat. One way to know for sure is once you have an error check the stepper sticks. If there are red lights on the sticks it has moved into thermal protection.

It was heat. The fan cooling the Gradus board was moved from the end to above, blowing directly on the heat sinks. No issues over the weekend.