Hi all, anyone have problems with their replicator 2x updating the firmware?

Hi all, anyone have problems with their replicator 2x updating the firmware? I ask because since I have updated my firmware a few days ago my right extruder has been spewing hot smoke and the smell of burning ABS everywhere in the house. I want to rollback the firmware but have no idea on how and have been unlucky in finding a solution. Any ideas?

Contact Makerbot support at http://www.makerbot.com/support/
Since their machines are 100% proprietary and closed, nobody but them will be able to help you.

Also keep that in mind the next time you are shopping for a printer.

Ya I bought this about 8 mos ago. This is the second rep2x as the first came broken and had to be returned. It worked fine until it was suggestes I update firmware by makerbot. Seems more trouble than it’s worth!