i am having trouble connecting to my my laser machine the usb is plugged

[Aderito_Centeio1 (Aderito Centeio)]

i am having trouble connecting to my my laser machine the usb is plugged and it says socket in but dose not connect help.

[Ariel_Yahni_UniKpty]

@Aderito_Centeio1 ​ you have to do better describing your problem. Post screenshot, detail OS and machine board/firmware

[Aderito_Centeio1 (Aderito Centeio)]

@Ariel_Yahni_UniKpty

[Ariel_Yahni_UniKpty]

@Aderito_Centeio1 ​ that’s LW3, we are running LW4. Go donwnload https://github.com/LaserWeb/LaserWeb4-Binaries/