I am starting to get quite annoyed.

3D Printing
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1

I am starting to get quite annoyed. Normally I’m one of those go #makible team go folks, and they normally respond to my emails quite quickly. Unfortunately my production date for my #makibox was on the 23dec and I STILL don’t have a tracking number. Support team is unresponsive as of right now and my order lists as , packing instead of shipped. Will I ever join the #3dprinting world at this rate? Has ANYONE received a tracking number from makible after their new production notice? Thanks

2

@Nils_Hitze just received his I believe.

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Yea,I know he received an LT model. I don’t know his updated production date, and he is in germany . so I can’t quite use him to tell if or when I might get mine. I think really I don’t know if my order has been really shipped or is just sitting because I have no additional information.

4

If it lists as packing, it probably hasn’t been shipped. They’re probably waiting on a component or something to complete the box. I’m starting to understand the logistics difficulty in actually shipping a printer to people.

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cc @Matthias_Lewen-Riege might be able to answer

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Nope sorry, I have no access to the shipping information, or I would have answered your request instead of forwarding it.

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Thanks anyways. Make me feel a little better that folks are looking out.

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It also Christmas and new year — not the best weeks for speedy anything.

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I’m not asking for speed, I’m asking for information.

10

Not the best weeks for speedy information, either.

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Actually xmas n new year are not that important in Hongkong

12

And in the blog post on their site they stated that they world be working through the holidays. Honestly I’m not asking for much, and have allotted plenty of time to do so. More than enough to be considered reasonable.

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@kenneth_rooks , I feel ya. I was actually slated to order 10+ makiboxes, so that I could run a build day at my hackerspace, and once the money was sent, (wire transferred so we could save makibox the fees) johnathan just stopped replying to our emails. :[

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@ThantiK that still is the status quo? @Jonathan_Buford1 ?

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As far as I’m aware, yeah. We ordered just 1 to begin with because we wanted to write up a set of instructions for the class, but I’m to the point where I’m more likely to order a peachy printer when those come out for the class because we had some interest in jewelry, etc.

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My printer is listed as packing as well. Also produced at the 23st. I am not inpatient but i am checking my mail every 30seconds :wink:

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@Anthony_Wnthony how long ago was that order placed? Did you get an updated production notice

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@Imko_Beckhoven_van lol believe me , I’m doing the same.

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@kenneth_rooks , didn’t place the order via a normal channel, so I don’t have any way of checking “production notices”…

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It would have been in the form of an email over the last week or so