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There is a new comment to 3D Systems #CubeX 3D printer wins CNET’s Best of CES 2013 Emerging Tech .
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Author:
James
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My company recently purchased a #CubeX Trio. We have been trying to get a useful part off the machine for over two weeks. During this time we have been in touch with 3D Systems trying to determine what our options are and have basically been told there is no warranty and no refund policy. Since being told that our $4600 purchase is essentially worthless, I have been contacting other CubeX owners and finding that our story is common across the board. Basically 3D Systems is selling a machine that does not achieve any part building capability of value to anyone other than small play toys. As soon as the part has complex surfaces or undercuts, the machine fails every time . We are collecting data and plan to write an article describing what 3D Systems is passing-off as a commercially viable system which is completely unable to produce even the simplest of parts.
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