Be careful using 100% power on a machine without a current meter. For the longest life of the tube it’s recommended you keep the tube current at or below 15mA with 18mA being the max. With the digital power controllers 100% can be above 18mA. Before I got rid of my digital power controller 50% yielded 15mA. You might want to check your tube current relative to your digital controller settings either temporality or add in a current meter to your machine.
With trouble cutting, the most common issues are either poor beam alignment or the workpiece not being at the right height. For cutting, the ideal bed height places the focus of the laser 1/2 way into the workpiece.